Welcome to eServices

eServices is the secure, reliable and convenient way to access a range of IP Australia's transactions and services including our Trade mark Headstart service.

You can use eServices to apply, register, renew and pay for IP rights. We will be continuing to add more features to eServices in the future, including electronic correspondence.

If you have a suggestion, please let us know by submitting a feedback form.

For help on registering, read our eServices registration help .

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eServices will be unavailable during the following windows:

These outages will be from 7:30pm to 9.30pm Wednesday 27 July 2016 (AEST) and also 9.00am to 9.00pm Saturday 30 July 2016 (AEST).

We will enable the Alternate Lodgement Service (ALS) for eServices during this outage. The ALS is a simplified version of eServices that allows electronic submissions during outages and downtime. You will be automatically redirected to the ALS if you attempt to access eServices during the outage period. You will need to agree to new terms and conditions to use the ALS and no sign-in will be required.

Have you met Alex?

We are pleased to announce that "Alex" has landed at IP Australia.

You will find Alex on the trade mark section of our website: https://www.ipaustralia.gov.au/trade-marks

Alex is IP Australia's new Virtual Assistant (VA).

Virtual Assistants provide anytime, anywhere support on corporate websites. Alex has been specifically designed to improve experience of our web channel for all IP Australia customers.

Alex has commenced initially for trade mark specific support. We will continue to develop her knowledge base with the intention of covering all IP Australia matters over time.

She is still learning and will evolve the more she interacts with our customers. So why not try asking Alex a question? She can answer such questions as:

  • How can I pay my part 2 fee?
  • What happens if my trade mark is similar to an existing one?